Question 1

What is TurboIntrastat?

Accepted Answer

TurboIntrastat is a SaaS platform that automates Intrastat declarations. It uses adaptive artificial intelligence to extract relevant data from commercial invoices and generate files ready for submission to the Customs Agency.

Question 2

How does the AI extraction work?

Accepted Answer

Our adaptive AI dynamically analyzes each uploaded document, automatically discovering relevant fields without rigid templates. It adapts to any invoice format, identifying values, quantities, commodity codes, and countries of origin/destination.

Question 3

What document formats are supported?

Accepted Answer

TurboIntrastat supports PDF, images (JPG, PNG), and scanned documents. The system is optimized for digital invoices but effectively handles scans too. It supports batch processing of 50+ documents at once.

Question 4

What level of security do you offer?

Accepted Answer

We offer bank-grade security: TLS 1.3 encryption in transit and AES-256 at rest, 24/7 monitoring with automatic anomaly detection, per-organization data isolation via Row Level Security on 35+ tables, and a 6-level progressive enforcement system.

Question 5

How do you handle GDPR compliance?

Accepted Answer

We are fully GDPR compliant with built-in right to be forgotten: automatic data deletion after 24 months, DPIA compliance, OWASP security headers, PEC certified notifications for critical actions, and EU data residency.

Question 6

What export formats are available?

Accepted Answer

We offer 3 export formats: Excel with automatic verification sheets including CN8 summary and quality checks, CSV compatible with all spreadsheet software, and official ADM format for electronic submission. Columns are customizable.

Question 7

Do you support both companies and fiscal consultants?

Accepted Answer

Yes, TurboIntrastat offers a unique dual mode: individual companies enjoy a simplified single-profile experience, while fiscal consultants can manage unlimited client templates, switch between clients, and automatically adapt columns.

Question 8

What are operator profiles?

Accepted Answer

TurboIntrastat automatically adapts output based on ADM thresholds: Standard operator (under 50K EUR/quarter, fiscal columns only), Advanced (50K-100K, + country of origin), and Large Operator (over 20M/year, all 15 statistical columns).

Question 9

What pricing plans are available?

Accepted Answer

We offer a free Demo plan (50 trial elaborations), Start-up (EUR 450/month, 3,000 pages, 48h SLA), Business (EUR 550/month, 5,000 pages, 24h SLA), and Pro (EUR 950/month, 10,000 pages, 12h SLA). A Custom plan with 3h SLA is also available.

Question 10

Can I try it for free?

Accepted Answer

Yes, we offer a free Demo plan with 50 trial elaborations included, allowing you to test all platform features. No credit card is required to get started.

Question 11

How long does invoice processing take?

Accepted Answer

Processing a single invoice takes approximately 18 seconds on average. The system handles large volumes while maintaining fast response times, with batch support for 50+ documents simultaneously.

Question 12

What kind of support do you offer?

Accepted Answer

We offer a built-in ticket system in the app with guaranteed SLA per plan: Start-up 48h, Business 24h, Pro 12h, Custom 3h. The system includes automatic escalation to ensure timely responses.

Question 13

How long do you retain my data?

Accepted Answer

Processed documents are retained for a maximum of 24 months, after which they are automatically deleted in compliance with GDPR right to be forgotten. Security logs are retained for 12 months.

Question 14

What is Intrastat and who needs to file it?

Accepted Answer

Intrastat is a statistical system that collects data on the trade of goods and services between EU countries. Economic operators who make intra-community supplies or acquisitions exceeding certain annual thresholds are required to file.

Question 15

Do you support multiple languages?

Accepted Answer

Yes, the platform is available in Italian, English, German, and French. The AI extraction system can process invoices in various European languages, making it ideal for companies engaged in intra-community trade.

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