Transparent pricing, no surprises
Choose the plan that best fits your business needs. Processing in 18 seconds, zero errors.
- 50 trial elaborations included
- AI extraction
- CSV02/CSV03 export
- Community support
- 3,000 pages included/month
- EUR 0.25/extra page
- AI extraction
- CSV02/CSV03 export
- Email support - 48h SLA
- 5,000 pages included/month
- EUR 0.20/extra page
- Advanced AI extraction
- All export formats
- Priority support - 24h SLA
- Adaptive AI for your documents
- 10,000 pages included/month
- EUR 0.15/extra page
- Advanced AI extraction
- All export formats
- Dedicated support - 12h SLA
- Phone support
- Priority callback
- Dedicated security & encryption
- Send examples, the AI learns for you
Custom Plan
Have specific requirements? Contact us for a tailored plan with dedicated account manager, team training, and custom SLA down to 3h.
Contact usIncluded in all plans
Core features available on every plan, from Demo to Pro.
Support and guaranteed SLAs
Every plan includes guaranteed response SLAs with automatic escalation to ensure timely responses.
| Plan | First response | Queue priority | Channel |
|---|---|---|---|
| Start-up | Within 48h | Standard | Email ticket |
| Business | Within 24h | High | Priority ticket |
| Pro | Within 12h | Priority | Ticket + phone |
| Custom | Within 3h (agreed) | Highest | Dedicated |
Security and compliance
Protecting your data is our absolute priority.
Enterprise encryption
TLS 1.3 in transit and AES-256 at rest. Same security level used by banks.
Data isolation
Row Level Security (RLS) on 35+ tables. Each organization's data is completely isolated.
24/7 Monitoring
Real-time anomaly detection, intrusion prevention, and automatic data leak mitigation.
GDPR compliance
Full compliance with EU Regulation 2016/679 with documented DPIA, OWASP headers, and EU data residency.
EU data centers
All data processed and stored exclusively in data centers within the European Union.
Usage policy and protection
TurboIntrastat adopts a 7-level graduated enforcement scale, compliant with the Digital Services Act, to protect the platform and its users.
Rate Limiting
Automatic traffic throttling for anomalous volume.
CAPTCHA Challenge
Anti-bot verification for suspicious requests.
Formal Warning
Email and in-app notification for first violation.
Temporary Lockout
Temporary block with exponential duration (max 15 minutes).
Temporary Suspension
Suspension from 24h to 30 days for repeated violations.
Permanent Suspension
Indefinite suspension with right of appeal.
Account Termination
Permanent account closure with certified notification.
Authority Report
Report to competent authorities for cybercrime.
Fundamental principle: the minimum action sufficient for the risk. Every measure is proportional and reversible where possible.
Data retention
Transparent retention periods, determined by DPIA (Art. 35 GDPR).
| Data type | Period | Notes |
|---|---|---|
| Processed documents | 24 months | Automatic deletion at expiry |
| Security logs | 12 months | 90 days active + archive |
| Enforcement history | 36 months | Legal obligations |
| Account data | Contract duration | Deletion on request |
Right of appeal
In compliance with the Digital Services Act (Art. 17), every user has the right to contest any enforcement decision.
To file an appeal: supporto@turbointrastat.com with subject "Appeal - [Action ID]"